JC Whitney Complaints and Reviews

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JC Whitney
Main address: Customer Service Department 61301 La Salle IL
1-800-603-4383, 1-800-541-4716 , 1-800-537-2700, http://sales.liveperson.net/hc/s-5255712/cmd/kbresource/kb-5887161647528473390/escalate!PAGETYPE?Vis
  • 71+4 mobile complaints
  • $8.8K claimed losses
  • $118 average
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Please send me a complete catalog send to: Eddie Pereira 113 maxine street, spartanburg, south carolina, 29302 Add comment

  • Aug 10
  • Service Centers and Customer Services
  • 2003 Jeep Wrangler Sport
  • 24

I received a part number and price from JC Whitney sales rep for a hard top for my sons 2003 jeep Wrangler sport. The price quoted was $1600.00. the sales Rep was advised the jeep has full steel doors. 3 weeks later I call up to place the order and a different JC Whitney sales rep informs me I have the wrong part number and the correct part number cost's $2299.00. We spend over an hour on the... Read more

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How to order wrong partGot money refundedTry to order new partsWebsite didn't work your operators on call didn't workWhy pay them Add comment

  • Jul 30
  • Equipment
  • Shipping Service
  • 23

This is a terrible company that does nothing for there customers, I ordered 2 day shipping. They had a "glitch" in there system and still haven't got a tracking number after 3 days and there is nothing they can do once it goes to processing. Which is the min you hit submit. Doesn't there have to be a person that gets part of shelf? Isn't there a way to contact warehouse shipping? Well... Read more

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Just ordered something that turned out to be backordered. I'm looking @ hopefully receiving in with a month. This is the 2nd time this has happened. I also once ordered another product that was the wrong part. Shipment back was more then half the price of the product. Don't waste your time people! Add comment

  • Jul 25
  • Products
  • Hermosillo, Sonora
  • False Breeder Accusation
  • 15

this pool is great, and the customer service is amazing.i would definitely recommend this product to anyone. this pool is easy to maintain, and even easier to enjoy. our kids love this pool for the low chlorine levels. the low chlorine makes it easy for our kids to swim wwithout all the bloodshot eyes and chlorine wash on their skin. very cheap to maintain and it takes only a few minutes to take... Read more

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  • Jul 10
  • Equipment
  • Hood Catch
  • 24

Never in my life have I had to complain to a company about returning a part until now. Ordered a hood catch for a Jeep Cherokee which they had listed on their website. The picture of the product was exactly what I needed. 8 days later I receive my package in the mail and it is a hood latch for a Jeep. Not the part I ordered. I saved the link on my phone from where I ordered the part just to... Read more

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  • Jul 08
  • Equipment
  • Anchorage, Alaska
  • Terrible Customer Service
  • 11

Terrible customer service. Ordered floor mats for car. They only shipped my the back floor mats. They never emailed me that the order was not going to be shipped complete. When I called them, they do not monitor orders and would have to get back with me with 2 days on " When " the front floor mats would be shipped. I cancelled the balance of the order and ordered from someone else. Their... Read more

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  • Jun 19
  • Equipment
  • Denver, Colorado
  • Splash Shield
  • 15

I placed an order for a bumper and splash shield on the phone while the website was up on my computer so I could check part numbers. Only one item arrived. When I called, they said I had only ordered one part. Then the rep said he talked with the employee who took the order and confirmed that I had only ordered the one part. He basically called me a liar even though I was the one on the phone... Read more

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  • Jun 17
  • Service Centers and Customer Services
  • Terrible Customer Service
  • 20

Ordered $1,100 worth of merchandise from this company - 2 catalytic converters, gaskets and 4 sensors. Tracking numbers basically not provided; there was no packing material nor packing slip in the boxes; the CATs were in card board boxes with nothing around them; all items not delivered when stated causing a missed appt. for installation; only 3 of the 4 sensors were delivered and to date, it... Read more

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