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Ordered horn replacements for my 1999 Ford F-150 in November 2016. December 1 I get a back order notice that says call if I wish to cancel order. On 1 March 2017 I call about the order. Still on back order and still offered on company website. I was offere the...
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1.0
#1015413
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I have been ordering parts from jcw since I owned my first car 40 years ago. I will never ever order anything again. I called to order a side mirror, I asked why the exact same mirror on the drivers side cost $47 more than the passenger side. He said because more...
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1.0
I didn't like
  • Being lied to
#981712
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What ever you do DO NOT DO BUSINESS WITH JC WHITNEY. Every review you read is true. wont refund returned items, wont ship when stated, cant talk to someone in the USA. lied to every time you call and talk to someone. Run Run Run. DO NOT DO BUSINESSDO NOT DO BUSINESS...
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1.0
I didn't like
  • Anything
#959555
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Fel-Pro Head Gasket Set Review

JC Whitney
#1007533
1.0
They reported to my card compony lost card and my card company blocked my card and issuing me another card. They area fraudulent company.
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Just People Review

JC Whitney
#968444
3.9
Why does the customer have a interpertor? Yes i have tallked to people that are. Trying. But. You need. Car U.S.A. SMARTS....
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Jc Whitney Shipping Service Review

JC Whitney
#923130
4.5
Loved it no problems we always order from them that's what 80% of our car parts come from we've never had a problem shipped everything out on time for us I guess you can't please everybody in the world happy customer here
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Kenda Tires Tires Review

JC Whitney
#902543
2.8
I priced these tires online ,for 81.12 a peice the clown on the other end of phone said they were 100.90 a peice before tax .you just p o me off with lies primmer622@gmail.com
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i Recently bought a set of mud flaps from j.c. whitney that ultimately came from your company, Go Industries inc... 70764... on the web page it had steel brackets (UNIVERSAL) brackets......so i get the mud flaps in the mail and no brackets....Odd to say the least.......
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1.0
I didn't like
  • Will never order again from them
#953107
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I placed an order for seat covers, it was $30 cheaper than going directly to the manufacturer. Said it would ship in 2 weeks. At 3 weeks, i asked where it was, they said it would ship any day. At 4 weeks, I asked where it was, they said I would get an email from "the...
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#929149
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Purchased a cover on Friday at 1:09 expecting it would be processed and shipped by Monday. My email, "thank you" for purchasing, had FAQ's stating that orders are processed in the warehouse over the weekend and shipped M-F. Sounded great. No confirmation on Monday,...
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1.4
I liked
  • Untrue aspects of website
  • Untrue comments by customer service
I didn't like
  • Customer service
  • Misleading shipping information
  • Disreputable business practices
#875335
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Today I called JC Whitney to place an order for aluminum wheels for my Dodge 3500 series diesel truck. About a $2500.00 purchase. A recording answered and advised me to press one i I wanted to speak English. Apparently Spanish is the default language. Really, a...
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2.0
I didn't like
  • Customer service
#870092
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I've been waiting for a part for about two weeks now. Still in processing and have made multiple calls on the status and I hear the same *** from the robots on the other line. "It's going to be shipped tomorrow". Tomorrow comes and it's still in processing. Go figure....
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1.9
I didn't like
  • Customer service
  • Will never order again from them
  • Rude representatives
#851121
Reply to reviews
I ordered front and back seat covers for my Tundra. The backs seat covers arrived within about 2 weeks of my order....the front seat covers didn't show up until 3 weeks after that. I decided I didn't like them and set up an RMA to have them returned. I had to pay $65...
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2.2
#850669
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I made an order VIA phone. Customer service and web site stated part was the correct for my vehicle. When I received the part it wasnt even for the same car manufacture. I talked to customer service at least 5 times trying to correct the mistake. I was refused when I...
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#844755
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