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I've been waiting for a part for about two weeks now. Still in processing and have made multiple calls on the status and I hear the same *** from the robots on the other line. "It's going to be shipped tomorrow". Tomorrow comes and it's still in processing. Go figure....
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1.9
I didn't like
  • Will never order again from them
  • Customer service
  • Given false info on the status of the order
#851121
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I ordered front and back seat covers for my Tundra. The backs seat covers arrived within about 2 weeks of my order....the front seat covers didn't show up until 3 weeks after that. I decided I didn't like them and set up an RMA to have them returned. I had to pay $65...
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2.2
#850669
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I made an order VIA phone. Customer service and web site stated part was the correct for my vehicle. When I received the part it wasnt even for the same car manufacture. I talked to customer service at least 5 times trying to correct the mistake. I was refused when I...
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#844755
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Kenda Tires Tires Review

JC Whitney
#902543
2.8
Details
I priced these tires online ,for 81.12 a peice the clown on the other end of phone said they were 100.90 a peice before tax .you just p o me off with lies primmer622@gmail.com
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Short Review on June 14, 2016

JC Whitney
#865821
1.7
Details
jc Whitney send me a completely different part than what I ordered then I had to pay to get it returned to them. I will never use them even if I have to pay double or triple for what I need elsewhere.
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Delivery Service Review

JC Whitney
#845809
1.3
Details
Terrible. Showed in stock. Never sent after paying 2 day shipping. 2 phone calls and 10 days later I asked for refund. Never will order from them again. Used to be a good company.
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Short Review on April 14, 2016

JC Whitney
#829532
1.9
Details
Horrible service. It's been 2 weeks and order still says processing. I will never order from them again
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I made a purchase on line and, after 8 days I called their toll free number to inquire on its arrival. Customer service was surprised I hadn't received the tracking number and said he would e-mail it to me again. He said I would also receive an e-mail rating the...
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I liked
  • Untrue comments by customer service
I didn't like
  • Given false info on the status of the order
#832830
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Their website is misleading and purposely designed to trick consumers. When ordering my part on their website they offer no product detail on sizing of the part yet in bold letters they tell you that the part fits your truck. Hidden on the bottom of the page is a vague...
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2.0
#832051
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JC Whitney - Exhaust Flange Review from Charlotte, North Carolina
I ordered exhaust flange for 1970 deville roughly 2 months ago. Initially told I'd receive part within two weeks. Called back several weeks later given another ship date. Fast forward to present many calls later still no tracking number nor part. The customer service...
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1.0
I liked
  • Untrue aspects of website
#829119
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"In stock" items not in stock nor shipped within stated timeframe. When I inquired about status and learned items came from manufacturer, was told it will take longer. Said I want to cancel. Rep said basically nothing to lose if I wait to see product and return was not...
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1.4
I liked
  • Untrue comments by customer service
  • Untrue aspects of website
I didn't like
  • Customer service when trying to make return
  • Learning of deceptive marketing
#817111
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So I was confused as to whether or not the heavy duty spark plug wires offered was going to fit my make, model, year, and engine block size.. Called the 800 number and was assured it was the proper part by a jcw rep.. Guess what, part wasn't even close to being the...
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Anonymous
***sumer

OK, Finally sent the part back and received a full refund w/shipping, took a month.. Glad it turned out well, despite the fact of having to order the part from another distrib...

2.5
I didn't like
  • Will never order again from them
#805510
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I called JC Whitney in 2012 about rear coil springs for a 65 Impala. I told the guy I needed springs for the rear and gave me a part number. I told him those were for the front but he assured me they were for the rear so I ordered them. It took forever to get them and...
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Anonymous
Anonymous

It been a month for my order and still haven't received what I ordered. Called 2 weeks ago and they said my order was on the way. Maybe they use a horse and buggie. Will be c...

1.5
#799288
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JC Whitney - Headlight Assymblies Review from Rush Springs, Oklahoma
Ordered OEM Headlight assembly for 08, Nissan Pathfinder. 6 hrs later email sent to me saying product was out of stock, refund in 7 to 10 business days. Called customer service. Coustomer service ordered me Anzo Halo projectors for direct fit for my vehicle. The...
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1.0
Rush Springs, Oklahoma
#766269
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